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Guidance for the days after a death

Fifteen guides for the days after a death, written for families doing this for the first time. The words you will meet along the way are explained in the resource centre.

Start here 9 min read

What to do when someone dies in the UK: step by step

What to do when someone dies in the UK, in order: the medical certificate, registering within five days, Tell Us Once, the funeral, and who else to tell.
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Explainer 3 min read

What embalming is, and when it is needed

What embalming is in the UK, gently explained: whether the law requires it, when it helps, repatriation, consent, the alternative, and green burial.
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Explainer 4 min read

What happens to a bank account when someone dies

What happens to a bank account when someone dies in the UK: sole and joint accounts, paying for the funeral, when probate is needed, and debts.
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Checklist 4 min read

Who to notify when someone dies: the full list

Who to notify when someone dies in the UK, the full checklist: Tell Us Once for government, then banks, pensions, insurers, the employer and the house.
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Explainer 4 min read

What happens when the coroner is involved

What happens when a death is referred to the coroner: why deaths are referred, the post-mortem, the release for the funeral, the inquest, and the timing.
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Checklist 4 min read

How Tell Us Once works, and the one deadline it has

How the Tell Us Once service works after a death: what it notifies, what it does not, how to use it online or by phone, and the 28-day limit on the reference.
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Explainer 3 min read

The medical certificate of cause of death, explained

The medical certificate of cause of death, or MCCD: who issues it, what the medical examiner does, what it says, and how it differs from the death certificate.
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Checklist 3 min read

Putting your affairs in order: a short checklist

Putting your affairs in order, eight things: a will, a lasting power of attorney, your funeral wishes, the list of accounts, the passwords, and where it all is.
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Checklist 3 min read

How to get a death certificate, and how many copies you need

How to get a death certificate in the UK: bought at the registration, more from the register office or the General Register Office, how many copies, the cost.
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Checklist 4 min read

How to claim the Funeral Expenses Payment

How to claim the Funeral Expenses Payment: who qualifies, which benefits count, what it pays, the six-month deadline, and how to claim by phone or on SF200.
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Explainer 3 min read

What happens when someone dies without a will

What happens when someone dies without a will in England and Wales: the intestacy rules, who inherits in what order, who administers, and the surprises.
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Checklist 3 min read

What happens when someone dies at home

What to do when someone dies at home in the UK: who to ring if it was expected and if it was not, who comes to the house, and when the collection happens.
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Checklist 4 min read

What happens when someone dies in hospital

What happens when someone dies in hospital in the UK: the first hours on the ward, the bereavement office, the medical certificate, the mortuary and collection.
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Cost guide 4 min read

How much does a funeral cost in the UK, by type

How much a funeral costs in the UK: the average price of a burial, a cremation and a direct cremation, what makes up the bill, and why it varies by region.
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Checklist 4 min read

How to register a death: what to bring and the five-day rule

How to register a death in the UK: the five-day rule, who is allowed to register, what to bring to the register office, and what you leave with.
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Someone answers, any hour of the day

Tell us where your loved one is and we will tell you what happens next, and what it costs.