4.9 out of 5from 65 reviews left on Trustpilot
Compare Funero UK with Newrest Family Funerals
Compare Funero UK with Newrest Family Funerals and make the right choice for your needs.
“We definitely chose the right company. From start to finish, Sebastian and his team took all the stress away.”
“Sebastian has been super helpful and always responsive. Thank you so much for all your help during this period.”
“A very reliable company. I am happy to have used their service. Sebastian provides efficient, high quality service.”
“Mr Sebastian Kirila was very kind, very helpful and did all the paperwork for repatriation. They really helped me in the most difficult time.”
Rated excellent, 4.9 out of 5
One of the highest-rated repatriation services in the UK, and the other name on your list beside it.
Newrest Family Funerals
4.7 out of 5from 29 reviews left on Trustpilot
Scores as shown on Trustpilot, on the 6th of October, 2026. These change as new reviews come in, so if a figure is out of place, tell us and we will correct it.
What families say in our Trustpilot reviews
- Quick replies and regular updates, by phone, email or WhatsApp, late at night and at weekends too.
- Calm, kind and respectful at the hardest time, from the first call to the last.
- The paperwork and every arrangement taken care of, step by step, so the family has less to carry.
What usually decides it
A local funeral director who also offers repatriation and a firm that does repatriation and nothing else can both serve a family well. The question is who does the leg abroad.
Who does the leg abroad
A funeral director you already know is a good place to start. What you want to know is how the leg abroad is done: in-house, through a partner, or by a specialist the funeral director appoints and manages on your behalf. Each can work. What matters is that you know which it is before you agree to anything, because it decides who you will be speaking to when the case is halfway through.
Ask plainly
Is the repatriation done in-house, and if not, who does it? Can you speak to the specialist directly? Who holds the documents while the case is running, and who chases the consulate when it is slow? Ask which vehicle the coffin travels in and whose team drives it. None of these are awkward questions; a firm that does this regularly answers them in a sentence each.
The figure in two parts
Ask for the figure in two parts, the funeral at home and the leg abroad, so you can see what each includes. A single figure for both is fine as long as the two halves are visible inside it. Ask whether the specialist’s charge is passed through as it is or with a margin on top, and when each part is due. If the family abroad is paying for the funeral there, ask how that bill reaches them.
If the death was abroad
When the death happened outside the UK, the funeral director here can only start once your loved one is home. Ask who is handling the country in between: the death certificate there, the release, the hygienic treatment and the transport. That part runs on the other country’s timetable, and the firm doing it should be the one you can ring.
Our answer
We often work with funeral directors in this arrangement. The firm keeps the family and the funeral; we do the repatriation, with a written figure before anything moves, and hand over at the end. If you ring us directly, the same applies: one specialist, one figure, the documents at both ends ours to obtain.
Before you decide, read what to look for before you choose, the seven questions to put to any firm, and the two guides behind them: how to choose a repatriation company and how much does repatriation cost from the UK.
How body repatriation works, step by step
Call us at any hour. We tell you when each step is done, before you have to ask.
The first call
You tell us where your loved one is. We tell you what it will cost and what happens next. It usually takes about ten minutes.
The paperwork
The death certificate, the consular authorisation and the certificates the carrier needs. We obtain all of it, at both ends.
Care and transport
Hygienic treatment and a sealed coffin. Most cases travel by road, and by air only where the road is not possible.
Arrival
By road, we drive on to the funeral director you have chosen, or to you. By air, collection at the destination is an optional extra.
One price, agreed before anything moves
What it costs depends on the country your loved one is in. We give you your figure on the first call.
You are invoiced what we quote
The figure we give you on the first call is the figure on the invoice. Nothing is added while your loved one is in our care, and nothing is added afterwards.
Estimated, all inclusive
Estimates depend on the country
What it covers
- All the paperwork required
- Hygienic treatment
- A sealed coffin
- Transport, by road or by air
- Collection from the hospital or mortuary
- One specialist, start to finish
See everything the estimate coversShow the short list
- Our fees for arranging everything, with one specialist from the first call to the last
- Collection from the hospital or mortuary
- Care in a mortuary until they travel
- Hygienic treatment, to the standard the carrier and the destination require
- A sealed coffin that meets the route’s requirements
- The coroner’s Out of England permission, where the death happened in England
- A free from infection certificate
- The funeral director’s declaration
- An embalming certificate, where required
- An apostille and certified translations, where required
- Transport by road in our own refrigerated funeral ambulances, or by air where the road is not possible
- By road, the drive on to the funeral director your family has chosen
Not every repatriation is a standard one
When your loved one needs an urgent collection, usually from a home: the estimate covers collection from a hospital or mortuary. Tell us where they are on the first call and the written quote includes it.
Three families, in their own words
Questions families ask us
It tells you how the families who left a review felt afterwards, on a date we show. It does not tell you what the figure covered, when they paid, or who they spoke to. Those are the things a repatriation turns on, and you find them out by asking.
The same seven questions, in writing: what the price covers, when you pay, where your loved one is cared for, what happens if there is insurance, road or air, who you speak to, and what you sign. They are set out on the comparison page, and we answer all seven there.
Sometimes the funeral director, through a partner it has used before; often a specialist it appoints and manages for you. Ask which, because it decides who you speak to when a decision is needed abroad.
Yes, and it is common. The specialist handles the collection, the documents, the transport and the handover, and your funeral director takes over for the funeral itself. We work with funeral directors in exactly this way.
Other comparisons
The other repatriation firms families ask us about, each beside our score.
Someone answers, any hour of the day
Tell us where your loved one is and we will tell you what happens next, and what it costs.
Or reach us directly.