4.9 out of 5from 65 reviews left on Trustpilot
Compare Funero UK with Rowland Brothers International
Compare Funero UK with Rowland Brothers International and make the right choice for your needs.
“We definitely chose the right company. From start to finish, Sebastian and his team took all the stress away.”
“Sebastian has been super helpful and always responsive. Thank you so much for all your help during this period.”
“A very reliable company. I am happy to have used their service. Sebastian provides efficient, high quality service.”
“Mr Sebastian Kirila was very kind, very helpful and did all the paperwork for repatriation. They really helped me in the most difficult time.”
Rated excellent, 4.9 out of 5
One of the highest-rated repatriation services in the UK, and the other name on your list beside it.
Rowland Brothers International
4.3 out of 5from 86 reviews left on Trustpilot
Scores as shown on Trustpilot, on the 6th of October, 2026. These change as new reviews come in, so if a figure is out of place, tell us and we will correct it.
What families say in our Trustpilot reviews
- Quick replies and regular updates, by phone, email or WhatsApp, late at night and at weekends too.
- Calm, kind and respectful at the hardest time, from the first call to the last.
- The paperwork and every arrangement taken care of, step by step, so the family has less to carry.
What usually decides it
Some repatriation firms work mainly with insurers and airlines, some mainly with families. Both can be good. The difference is in who you speak to.
Two kinds of clients
A repatriation firm has two kinds of clients: families ringing for the first time, and trade clients such as insurers, airlines and other funeral directors. Most firms serve both, and many serve one more than the other. Neither is wrong, but it changes what the first conversation feels like. The first conversation is where you find out which you have reached: ask whether the person taking the call is used to a family ringing at an odd hour, with no documents yet and a great many questions.
How your case will run
If you are a family, ask how your case will run. Who takes the call, and is that the person who sees it through? How soon do you get a written figure? Can you speak to that person directly, at any hour? Ask how many people you will explain the situation to between the first call and the handover, and how a message reaches the right one of them at a weekend.
If there is insurance
If there is insurance, the insurer may appoint the firm, and your contact is then partly the assistance company. Ask whether you will still have a named person to ring. Ask, too, what the policy pays for and what it leaves out: some cover the transport and not the funeral, some cap the amount, and an add-on such as a viewing may sit outside it. The first call to the insurer is the one that settles who instructs whom.
What the price should say
Ask for the figure in writing before anything is arranged, with a list of what sits inside it and what is billed later by someone else. The receiving funeral director abroad is the usual second bill. Ask when you pay, and whether that changes if the insurer pays. A figure that arrives as a range is a starting point, not a quote.
Our answer
One specialist from the first call to the handover, a written figure on that call, and the same person’s number throughout, whether a family rings us or an insurer does. Our estimates start at £2,800 and the figure we put in writing is the one on the invoice.
Before you decide, read what to look for before you choose, the seven questions to put to any firm, and the two guides behind them: how to choose a repatriation company and how much does repatriation cost from the UK.
How body repatriation works, step by step
Call us at any hour. We tell you when each step is done, before you have to ask.
The first call
You tell us where your loved one is. We tell you what it will cost and what happens next. It usually takes about ten minutes.
The paperwork
The death certificate, the consular authorisation and the certificates the carrier needs. We obtain all of it, at both ends.
Care and transport
Hygienic treatment and a sealed coffin. Most cases travel by road, and by air only where the road is not possible.
Arrival
By road, we drive on to the funeral director you have chosen, or to you. By air, collection at the destination is an optional extra.
One price, agreed before anything moves
What it costs depends on the country your loved one is in. We give you your figure on the first call.
You are invoiced what we quote
The figure we give you on the first call is the figure on the invoice. Nothing is added while your loved one is in our care, and nothing is added afterwards.
Estimated, all inclusive
Estimates depend on the country
What it covers
- All the paperwork required
- Hygienic treatment
- A sealed coffin
- Transport, by road or by air
- Collection from the hospital or mortuary
- One specialist, start to finish
See everything the estimate coversShow the short list
- Our fees for arranging everything, with one specialist from the first call to the last
- Collection from the hospital or mortuary
- Care in a mortuary until they travel
- Hygienic treatment, to the standard the carrier and the destination require
- A sealed coffin that meets the route’s requirements
- The coroner’s Out of England permission, where the death happened in England
- A free from infection certificate
- The funeral director’s declaration
- An embalming certificate, where required
- An apostille and certified translations, where required
- Transport by road in our own refrigerated funeral ambulances, or by air where the road is not possible
- By road, the drive on to the funeral director your family has chosen
Not every repatriation is a standard one
When your loved one needs an urgent collection, usually from a home: the estimate covers collection from a hospital or mortuary. Tell us where they are on the first call and the written quote includes it.
Three families, in their own words
Questions families ask us
It tells you how the families who left a review felt afterwards, on a date we show. It does not tell you what the figure covered, when they paid, or who they spoke to. Those are the things a repatriation turns on, and you find them out by asking.
The same seven questions, in writing: what the price covers, when you pay, where your loved one is cared for, what happens if there is insurance, road or air, who you speak to, and what you sign. They are set out on the comparison page, and we answer all seven there.
Ask the insurer, then ask the firm. When a policy pays, the assistance company is the client and the family is often kept informed through it. Ask whether you will still have a named person at the firm you can ring.
It tells you the firm is used to trade clients, which helps in a complicated case. What to check is how a family’s case runs: one person throughout, a written figure on the first call, and someone you can ring directly.
Other comparisons
The other repatriation firms families ask us about, each beside our score.
Someone answers, any hour of the day
Tell us where your loved one is and we will tell you what happens next, and what it costs.
Or reach us directly.